The Eternal CRM automated Customer Relationship Management (CRM) system can be an invaluable asset for businesses, streamlining and enhancing various aspects of their operations. With features such as automated SMS, email, and voice message marketing, businesses can effortlessly engage with their customers, nurture leads, and promote their products or services. The automated appointment booking feature eliminates the need for manual scheduling, ensuring seamless interactions with clients and reducing the risk of missed opportunities. Moreover, the review management module enables businesses to proactively monitor and respond to customer feedback, enhancing their online reputation and fostering trust among potential customers. The CRM's sales pipeline management functionality helps in tracking leads, identifying potential bottlenecks, and optimizing the sales process for increased efficiency.
Streamlines customer engagement through automated SMS, email, and voice message marketing.
Nurtures leads and promotes products/services effectively.
Eliminates manual scheduling with automated appointment booking.
Enhances online reputation management by monitoring and responding to customer reviews.
Optimizes sales processes by tracking leads and identifying potential bottlenecks.
Saves time, resources, and effort by consolidating essential functions in one platform.
Allows businesses to focus on core activities and strategic decision-making.
Improves customer relationship management and fosters overall business growth.
Enables businesses to stay competitive in the market by providing efficient and effective solutions.
A CRM is a customer relationship management system. But we hesitate so much to limit the tools of this software by calling it by that name that we and our clients often just refer to as THE SYSTEM . Or, for emphasis, THE System (as in THE SYSTEM TO END ALL OTHER SYSTEMS). The Eternal CRM is different from all others because we build ours on the shoulders of giants and include custom products and features that aren't available elsewhere. You'll have access to cutting edge technologies that our team are constantly developing. We stay up-to-date on all of the advances in this technology boom so that you don't have to!
SMS & MMS MARKETING IS WHAT WE REALLY DO BEST!
In any business, the sales is the ultimate goal. You have a mission and that mission requires your time. Our system, products and services allow you to stop spending as much time away from that mission doing the office and system work that is distracting you from your purpose.
If you're like many businesses, you've added tools and systems as you've grown. Some of those tools may not be especially helpful, some may even be obsolete. But who has the time or desire to learn a new system? It can often seem daunting and too time consuming. Our approach to transitioning businesses to this system is unlike anything you've experienced. We don't give you a (proverbial) car without helping you--one-on-one--learn how to drive it. And this system could be the last you need to learn because it has every tool you could need (and some you don't even know exist) right in ONE place.
It is. And it can be daunting. However, there are advantages beyond your wildest imagination that can help you and your organization scale to a level you haven't considered. And no, it doesn't break the bank.
You don't have to be. Seriously. Yes, there will be things to learn but the things will make sense and you'll see results almost instantly. As a matter of fact (and based on testimonials from other nonprofits using this system), you're never going to want to go back to the way you did things. If you've ever wished you had multiple versions of yourself to do multiple tasks...we have some solutions you have to see and experience to believe.
Growth is our joint goal. To this point, simply using the systems and processes you have in place (traditional marketing efforts perhaps combined with a website), you aren't able to scale without a new approach. But who has time to figure that out? Where is the money to try multiple things? How do you know what will work and what won't? Great news! You don't need to know the answers because we already do and we're prepared and excited to help you with them!
Children With Hair Loss
Children With Hair Loss is a 501c3 nonprofit organization with global reach. They provide human hair replacements (wigs) and hair care kits to children in the United States with medically-related hair loss at no cost to the recipient or their family. 3V, the companies that power the Eternal CRM, have worked with Children With Hair Loss since 2012, developing their digital marketing efforts and designing systems to facilitate their growth. Our relationship with the organization goes beyond the CRM system as we have also provided all graphic design, brand strategy, print material design and apparel design in addition to their web development and system engineering. We have provided technology and system solutions that afforded CWHL with the capability to scale and grow the number of donations from 1,000 to over 5,000 per month and their annual revenue has more than tripled since the beginning of our professional relationship. As the organization has grown, new solutions have been developed to accommodate this massive increase in the organization's digital needs and the needs of their increasing donor and recipient lists.
Before The Eternal CRM and 3V, Children With Hair Loss had a very outdated online systems and time-consuming manual processes that were limiting their growth potential. They recognized they needed to evolve with technology. They were doing all the right things but it was increasingly unmanageable as they grew.
They also didn't have an easy way to communicate efficiently with their recipients and supporters, or effectively handle event logistics like ticket sales, registrations and sponsorships digitally. They needed to streamline, simplify and automate as much as possible to be able to fully focus on their mission.
In short, they had multiple systems that had been pieced together over time and were spending too much time and resources using them. We analyzed their process and offered solutions. We helped Children With Hair Loss to seamlessly integrate their existing online presence with a this powerful CRM. It easy to use, mobile-friendly and customized for their needs.
Part of a successful transition into a new system is training and support. At each step of the way, we have been sure to offer thorough documentation, training and service contact to be sure the organization has everything they need available to them. Because the system integration happens while other, regular business is being conducted by our clients, we understand that having tutorial videos is also important and in the event we don't have one that they need, we make it for them. That way they don't have to contact us every time they need to review something, they have the answers to their own questions in their library!
Children With Hair Loss uses their online store for more than just products. We seamlessly integrated their existing online store while implementing strategies for future registrations and single product sales within the system...laying the groundwork for phasing out some outdated systems and processes they would like to transition in the future.
IN SHORT, OUR EVER-GROWING LIST OF ADD-ON PRODUCTS, OUR SUPERIOR, SKILLED & ACCESSIBLE CUSTOMER SERVICE, TRAINING & COMMUNITY, AND THE TALENTS OF EXPERTS IN THE INDUSTRY WHO NAVIGATE, LEARN AND HARNESS EVOLVING TECHNOLOGY TO BRING YOU CUTTING-EDGE RELEVENT TOOLS!
THIS SYSTEM HAS THE ABILITY TO REPLACE MULTIPLE PRODUCTS. PLATFORMS AND SERVICES YOU'RE ALREADY USING AND ADDS ON SOME OTHERS YOU WILL WANT TO USE, ALL FOR A LOWER COST THAN YOU PROBABLY CURRENTLY SPEND.
JUST ABOUT ANYTHING AND EVERYTHING YOU CAN IMAGINE THAT FALLS UNDER THE UMBRELLA OF DIGITAL MARKETING PLUS SOME EXTRA CONSULTING & SYSTEM DEVELOPMENT. CLICK TO VIEW OUR SERVICES PAGE.
WE RECOGNIZE THE IDEA OF COMBINING ALL YOUR SYSTEMS MAY SEEM OVERWHELMING, BUT DON'T LET IT DETER YOU FROM USING THIS POWERFUL SYSTEM. DEPENDING ON THE SIZE OF YOUR ORGANIZATION AND HOW MANY SYSTEMS, PLATFORMS AND PROCESSES YOU HAVE, WE WILL HELP DETERMINE THE BEST STRATEGY ON TRANSFERING YOU OVER INTO THE NEW SYSTEM AND/OR MAKING YOUR SYSTEMS EFFECTIVELY SPEAK TO ONE ANOTHER AND WORK WITH ONE ANOTHER THROUGH THE USE OF MIDDLEWARE/API'S. IN MANY CASES THIS CAN BE DONE ALL AT ONCE AND IN SOME CASES IT MAY BE BEST TO DO THIS IN PHASES. WE WILL HELP DETERMINE PRIORITY AND EXECUTION.
NO. IT IS AN EVER-EVOLVING, CLOUD-BASED SYSTEM. BUILT ON THE SHOULDERS OF GIANTS, USING THE UNIQUE SKILLSET OF THE TEAM. THE ETERNAL CRM IS BUILT USING THE SINGLE BEST CLOUD BASED CRM SYSTEM ON THE MARKET, GOHIGH LEVEL. GOHIGH LEVEL IS COMMITED TO ADVANCING WITH TECHNOLOGY AND IS CONSTANTLY UPDATING THE BASE SYSTEM. OUR TEAM OF DEVELOPERS & SYSTEM ARCHITECTS THEN DO THE SAME, ON TOP OF THE FRAMEWORK, TO MAKE SURE YOU HAVE THE BEST AND MOST-CURRENT TOOLS AVAILABLE AS SOON AS THEY'RE RELEVENT!
SMS Opt-In (Digital Business Card with Automatic SMS opt-ins!)
Personalized SMS/MMS (New)
Personalized Certificates (New)
Eternal Newsletter (New) - Never write a newsletter ever again!
Eternal Voice Technology - Send personalized audio messages!
Omni-Conversational Screen (ONE OF A KIND!!!)
Contacts Email and SMS Drips
Templates
Newsletters
Web/Funnel Builder
Social Media Dashboard (post directly from CRM to all social)
Automations
Email/SMS Campaigns
eCommerce
PayPal/Stripe Integration ... SO Much More
One month of one-on-one training (7 total sessions) & Support Included (4 tickets per month and/or 1 hour)
Custom Help & Training Modules
Always willing and able to jump on Zoom during business hours
DIY CRM, $97 per month for standard CRM, standard help and training, NO SETUP, NO TRAINING, ONE (1) HOUR ONBOARDING CALL
$97 per month
SMS Opt-in + CRM only Conversations, Automations, and Contacts Tab
$49 per month, $99 setup fee
DIY CRM: standard CRM, standard help and training, NO SETUP, NO TRAINING, ONE (1) HOUR ONBOARDING CALL
$97 per month
$0.25 per Email Credit
No System, only the Eternal Email Generator
$0.25 per credit
DIY CRM: standard CRM, standard help and training, NO SETUP, NO TRAINING, ONE (1) HOUR ONBOARDING CALL plus 200 certificates per month
$97 per month
$0.05 per Certificate (includes 200 certificates per month)
© 2023 Eternal CRM brought to you by Michael Lucy Enterprises - Proudly built in Detroit, specializing in 501c, NGO, non-profit, political, and business automations.